Privacy Policy

This policy explains what information MoverBins collects, how we use it, and the choices you have.

What we collect

• Booking details: your name, email, phone number, delivery and pickup addresses, dates, items ordered and any notes you give us.
• Payment details: handled by our payment processor, Stripe. We never see or store your full card number.
• Messages: emails and text messages you send us or that we send you about your booking.
• Website data: basic analytics such as pages visited, the site that referred you, and campaign tags in links (for example from an ad), so we know what's working.

How we use it

• To deliver and pick up your bins, take payment, and send booking updates.
• To answer your questions and provide support.
• To improve our service and website.
• To send occasional offers by email if you've booked or signed up. You can unsubscribe anytime.

Text messages

If you opt in to SMS, we use your number to send messages about your booking. We do not sell, rent or share your mobile number or SMS opt-in consent with third parties or affiliates for their marketing purposes. See our SMS Terms.

Who we share it with

Only service providers who help us run the business, under contracts that protect your data: payment processing (Stripe), email (Resend), text messaging (Telnyx), hosting (Vercel), database (Supabase), and our own operations software. We may also disclose information if required by law.

How long we keep it

We keep booking records for as long as needed for our business, tax and legal obligations, and then delete them.

Your choices

You can ask us to see, correct or delete your personal information by emailing hello@moverbins.com.

Children

Our services are not directed to children under 13, and we don't knowingly collect their information.

Changes

If we change this policy, we'll update the date at the top of this page.